Support Services
IT Infrastructure
Making up our core is a solution that combines flat-rated monthly fixed fee, unlimited IT support with the proactive monitoring of IT workstations, servers, networks, printers, and infrastructure all captured in a No-Fuss service level agreement. Guaranteed uptime and around the clock accessibility allows for complete peace of mind.
Service Desk
Hambisana offers access to a 24/7 service desk consisting of highly professional and trained staff as part of its service level agreement. Immediate access to a support resource without needing to wait in any queue.
Data Centre & Virtualisation
Design, developing and deploying virtualization and cloud computing technologies including data storage, disaster recovery and networking in private and/or public data centre environments.
Managed Security
Hambisana provides outsourced monitoring and management of security devices and systems. Our services include managed edge firewalls, intrusion detection, virtual private network, vulnerability scanning and complete endpoint and ransomware protection.
Enterprise Grade Offsite Backup & Monitoring
We offer backup solutions where data and/or applications are backed up daily and stored external. to the client’s core IT environment while being monitored throughout the process to ensure zero data loss.
Customized Disaster Recovery Solutions
Hosting and having designed our own enterprise disaster recovery and business continuity solution, we are able to allow the client to maintain or quickly resume mission-critical functions following a disaster.
IT Performance Management & Optimisation
Supervising our client’s IT (Information Technology) infrastructure to ensure that key performance indicators, service levels and budgets are in compliance with their organizational goals.
End User Computing & Mobility
Hambisana helps you by supporting the end-user computing (EUC) and mobility needs of a workforce which increases continuously. Hambisana offers Mobile Device Management (MDM), security solutions, custom configuration, imaging and delivery. This ensures your users to stay productive on the go.
Infrastructure Monitoring
Remote monitoring of servers and network infrastructure to ensure instant turnaround and quick recovery to guarantee optimal uptime on a 24/7/365 basis.
Access Control
Experienced in IP based access control systems that includes the required software for biometric and/or RFID based access with time and attendance ability.
Network Cabling
Hambisana’s insourced network cabling team specializes in installing and maintaining UTP (copper CAT6), fibre and wireless (WiFi) solutions for optimal LAN connectivity.
IP Surveillance
Hambisana does installation of IP based surveillance systems (previously known as CCTV) designed to sit on your existing core network or on a separate split physical network depending on the requirement. This also includes maintenance and support of any industry leading IP surveillance brands.
Connectivity
Data Connectivity
Having access to vast range of connectivity options, Hambisana can cater for your exact needs. Having experience in, but not limited to: 1. SME and Enterprise Fibre Solutions 2. Licensed and Unlicensed Wireless Microwave Solutions 3. LTE Solutions 4. Satellite Internet.
On Premise and Hosted VoIP Solutions
Hambisana provides VoIP (Voice over IP) which is a cost-effective solution to voice calls which eliminates the need for telephone lines and other third-party service providers. Having our own internal certified VoIP engineers also ensures quick and effective turnaround times when needed.
Sales and Procurement
Hardware & Software
With a highly experienced and efficient sales team, Hambisana provides access to any IT related hardware or software your business might require including laptops, servers, networking and 3rd party software solutions. This includes free delivery, warrantee management and setup of equipment under our SLA agreements.
Repairs
Our sufficient, high-quality repair center with professional skills, knowledge and experience allows you to enjoy the use of your equipment long after the intended lifespan of the unit.
Hardware as a Service (Haas)
Managed services or grid computing, where computing power is leased from Hambisana to allow our Clients to rent, rather than purchase, technical assets.
Printing Solutions
Based on your printing requirements, Hambisana will put together the most cost effective printing solution for your business while also supporting the solution.
Development
Custom Development and Integration
Hambisana develops custom software that is made specifically to meet your unique organizational requirements. This cancels out Commercial-Off-The-Shelf (COTS) packaged software as well as open-source software which can become monotonous. Development includes business solutions, websites.
CRM Systems
Hambisana implements Customer Relationship Management as an approach to manage our client’s interaction with current and potential customers. We use data analysis about the customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
Responsive Website Design
Our expert developers make it possible for our client’s websites to be viewed device independent. The web pages are built to detect the viewers screen size and automatically adjust itself accordingly.
Web Hosting
As a provider of Website Hosting, we also ensure high availability and access speed to the websites including security and backups.
Consulting
Project Management and Consulting
Our consultants bring specialized skills and knowledge to assist our client’s in making the best possible strategic IT decisions. We provide oversight and leadership in executing projects from planning to completion.
Testimonials
Fourways Airconditioning
, Fourways Airconditioning
“Since Fourways Airconditioning started working with the Hambisana team, we have finally found a company who cares about us like we are part of their own company. Our downtime is at almost zero now and the support we receive day or night is outstanding. We have been in business for 20 years and we were lucky enough to come across Hambisana 7 years ago and have never looked back. We get super in house as well as online service whilst dealing with friendly and professional people. Since Hambisana took over, our phones as well as our computer systems are always up and working. Not only are we happy, but our clients are too. It is a great pleasure doing business with people who care so much about service and a company that ensures that we can do what we do best by trading and selling. We no longer have to worry about our IT infrastructure and dreading downtime that costs companies a fortune.“
IHS Property Management
, IHS Property Management
“Hambisana has been an absolute rock to our business. Flexible, reliable and always willing to go the extra mile!”
Pilog Africa
“Thanks to Hambisana’s excellent and proficient onsite support, we are enabled to daily work effectively and efficiently. Their turnaround times from submitting a call to resolving the problem is astonishing and admirable. We can highly recommend their services with the greatest peace of mind. Their prompt, efficient and effective support will be an accession to your enterprise and will add great value to ensure continuous available internet / network access giving your enterprise a competitive advantage and edge in the market.”
Kaya FM
, Kaya FM
“Its not easy finding a technology partner that understands Radio. The immediacy and tight deadlines make it a challenge to deliver projects successfully at the best of times, Hambisana has been at our side for more than a decade and I trust them implicitly with projects big or small.”
Click Here To Go To Kaya FM Website